I will definitely not be back
Poor service today from UPS Dodge Street, Beverly, MA. Unfriendly woman at the counter was the worse I've ever dealt with in my 46 years. Servicing the public is simply not her thing.
I've been here twice to print out emails, and the same person has been behind the counter both times. She either really has no idea how to use the computer, or no interest in helping customers, or both (this seems to be the most likely case given her attitude when asked questions). Today I needed to print out 3 different things, which should have come to about 45 pages total. The last thing was 5 pages. Each time I hit print it asked if I wanted to print 144 pages. I hit NO. She couldn't/wouldn't help me, so I decided to log out without finishing what I needed, and yet it still charged me for 187 sheets, 144 more than I printed. Her response? "I can't refund you, I don't know how... You'll have to talk to the manager on Monday".
Beautiful young lady at the counter with a great smile, fast and easy service.
Real ignorant ups drivers in the plaza. One tried to tell and swear at me cause he cut me off real ignorant great business ups......
Unfriendly, slow, incompetent, not customer centered. I took my business elsewhere.
The Ups Store is a US Finance company based in Beverly, Massachusetts. The Ups Store is located at 39 Dodge St, Beverly, MA 01915, USA.
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