WOW! Where do I begin? Sally Wallace with Travel Inc. far exceeded any exception I had for a travel agent. She helped my husband and I to plan our AMAZING destination wedding this past October 2017.
Not only did she make everything stress-free for us but for our guests too. She took the time to make sure all our guest got folders with all the information they'd need for our trip. Even printed out their flight confirmations. She even helped numerous guest switch around days to accommodate flights right up to the last few weeks before our wedding. Not to mention she was able to do all this while planning a few other destination weddings.
Can’t say enough about Sally and Travel Inc…Really. My (then) fiancé and I by chance found Travel Inc. by a google search and read some reviews left by other happy customers, so since we live only a few minutes from their office, we decided to pop in one afternoon to check them out and it turned out to be the best decision we could have made! We were sure we wanted to do a destination wedding but that’s as far as we had gotten – we had zero experience or ideas as to how to make one happen. Good thing Sally is an EXPERT. She showed us some great options for resorts/locations and was able to show us some pictures from previous weddings she helped coordinate. We didn’t expect to make a decision during that first visit but Sally was so thorough that by the time we left we had narrowed down a resort (Secrets), location (Mexico), and a date – she even helped us research weather patterns that time of year and typical flight prices! We are not “planners” and Sally was just the person we needed to work with during the year-long planning phase of the wedding. She gave us ideas for our Save-the-Dates, helped us with ideas for our wedding website (offered examples to model ours from), and made recommendations for organizing our finances for wedding payments. We set a budget with her and we had an amazing wedding and came in under budget. She also arranged for us to visit our resort in advance so we could go for a site inspection at a modest discount! Sally was SO good with our guests too. We invited a lot of people and had a ton of interest which involved a lot of coordination with emails, phone calls etc on her part with our guests – she did a magnificent job. She provided us updated guest lists, sent emails for payment reminders to guests, coordinated all the shuttles to/from the resort, and sent personal, professional travel packages to each of the guests. We had an adults-only wedding, so there were many last minute changes to the guest list and Sally was so good at trying to recoup deposits and payments by working her magic with the resort – payments that would have otherwise been just lost if guests had to deal with the resort directly (due to contractual reasons with payment deadlines). By the time we were leaving for Mexico we had a tearful visit with Sally to thank her for all she had done for us – by then we truly considered her a friend and it was actually bittersweet that we weren’t going to talk to her on a weekly basis anymore! That’s the best part about working with Sally – she’s such a good person – you have a feeling of trust and safety with her – that she’s YOUR representative and will do everything she can for you to make sure you have the BEST experience of your life! Now that we’re past the wedding, we are 100% going to be working with Sally in the future for vacations and trips and would confidently recommend her to ANYONE looking to do a destination wedding or just travel. Again – just can’t say enough about Sally and Travel Inc.!!!
HIGHLY HIGHLY HIGHLY recommend this team if you are planning a destination wedding and need an extra set of hands... and if you're looking to plan a trip and need some guidance. They have visited all over the world and can offer great advice.
It's so rare these days to meet someone who GENUINELY cares about you, and goes out of their way to attend to your needs. In a world where I am constantly chasing people down to follow up on things, make sure details are accounted for, Sally Wallace is one step ahead of my needs and going to all efforts to make my wedding the best imaginable.
I'm in the final stages of planning my destination wedding in the Mayan Riviera, Mexico. Sally has taken painstaking details (and probably responded to HUNDREDS of emails, inquiries) from me and my guests regarding the wedding. She has quickly, honestly, and diligently responded to each and every one. She has also gone out of her way to look into extra deals and specials through the resort to make sure she has my best interest in mind. She's sat on hold, made numerous calls to Mexico, hunted down individuals who would not reply to me, and given me great advice for how to plan this wedding and make it the very best.
Sally Wallace stands out in my mind because she is someone that truly cares. This is something she has a passion for and it shows. Honestly was a little sad when our wedding day came and went. I know we will definitely use her again for future traveling. Can't emphasize enough she is amazing!!!
I don't have enough good things to say about Don and Sally Wallace and Travel, Inc. I'd never used a travel agent in the past, but they have gone above and beyond to make me a more than satisfied customer!
Sally really made sure every little detail was perfect. She stayed in contact with our wedding planner and made sure they knew everything I said. She'd literally call them herself if my questions were not answered in a timely fashion. Sally was also always available even when she was away she'd email or take a phone call if I really needed to talk to her.
We first met Sally in August of 2016. From day one all the stress of trying to plan and find the perfect location was gone. We wanted to not only find the perfect location but we wanted to find a place where we could bring our daughter as well. She was only 2 months old when we first met Sally. Being a mom herself she really put all my worries to ease. She recommended the perfect location that would not only give us our dream wedding but would also be accommodating and kid-friendly for our daughter.
Travel Inc is a US Travel Agency based in Beverly, Massachusetts. Travel Inc is located at 207 Cabot St, Beverly, MA 01915, USA.
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